✦Private Türkiye e-Visa assistance desk. Not affiliated with the Republic of Türkiye or evisa.gov.tr. ✦
Private assistance deskinfo@visitvisaturkiye.com
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Terms of Service

Please read the service terms carefully before you begin a private assistance request.

Terms of Service

1. Introduction

Welcome to visitvisaturkiye.com (“Website”), operated by SAQ Travel and Tourism L.L.C-FZ, a company registered in the United Arab Emirates under Company Registration No. 2647768.

These Terms of Service govern your access to and use of our website and related services. By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to comply with these Terms.

If you do not agree with any part of these Terms, you should discontinue use of our website and services immediately.

2. Independent Service Provider Disclosure

visitvisaturkiye.com operates as an independent Türkiye eVisa assistance service provider.

We are NOT a government entity and are NOT affiliated, associated, authorized, or endorsed by the Government of Türkiye, including but not limited to:

Our services are provided independently and are intended to assist travelers with the preparation, review, and submission support of visa applications.

Applicants may also choose to apply directly through official government channels without using our services.

3. Scope of Services

Our services may include:

We do not issue visas or make immigration decisions.

All visa approvals, refusals, processing timelines, and entry permissions are determined solely by the relevant Turkish authorities.

4. Eligibility to Use Our Services

To use our services, users must:

If you submit an application on behalf of another individual, you confirm that you are authorized to act on their behalf and provide their personal information where necessary.

5. User Responsibilities

Users are responsible for ensuring that all information and documents submitted through our website are accurate, complete, and valid.

You agree that:

Incorrect or incomplete information may result in delays, rejection, or cancellation of the application.

We are not responsible for issues resulting from inaccurate information provided by users.

6. Visa Processing and Government Decisions

While we assist users during the visa application process, all final decisions relating to visas remain solely with the relevant Turkish authorities.

We do not:

Processing timelines displayed on our website are estimates only and may vary depending on government workload, security checks, public holidays, or other external factors.

7. Fees and Payments

Our pricing may include:

All charges are displayed before payment is completed.

By making payment, you confirm that:

Payments are processed securely through third-party payment providers.

8. Refund and Cancellation Policy

Refund requests are handled in accordance with our Refund & Cancellation Policy.

In general:

Users are encouraged to review the Refund Policy carefully before using our services.

9. Limitation of Liability

To the fullest extent permitted by applicable law, SAQ Travel and Tourism L.L.C-FZ shall not be held liable for:

Our liability is limited strictly to the amount paid for our service fees where applicable.

10. Intellectual Property

All content available on this website, including text, graphics, branding, design elements, and website structure, is the intellectual property of SAQ Travel and Tourism L.L.C-FZ unless otherwise stated.

Unauthorized copying, reproduction, or distribution of website content is prohibited without prior written permission.

11. Privacy and Data Protection

We are committed to protecting user information in accordance with applicable privacy and data protection principles, including GDPR and UK GDPR standards where applicable.

Personal information is collected and processed solely for legitimate visa assistance and customer support purposes.

Additional details regarding data handling practices are available in our Privacy Policy.

12. Compliance and Transparency

We aim to maintain transparent business practices in accordance with applicable advertising and digital service standards, including principles reflected in:

We do not make misleading claims regarding government affiliation or visa approval guarantees.

13. Suspension or Termination of Services

We reserve the right to suspend or terminate access to our services if:

Termination of service does not automatically entitle users to a refund.

14. Governing Law and Jurisdiction

These Terms of Service shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising in connection with the use of our website, payments, refunds, chargebacks, or services shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

15. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Updated versions become effective immediately upon publication on this page.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service or our services, please contact us at:

Our team will make reasonable efforts to respond to inquiries in a timely and professional manner.

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